1. Agreement

These Terms are a binding agreement between you and Flurish Group d/b/a Flurish Vault. By using www.flurishvault.com, creating an account, or placing an order, you accept these Terms and our Privacy Policy. If you do not agree, do not use the site.

Section 11 contains a binding arbitration provision and a class action waiver that affect your legal rights. Please read it.

2. Age and eligibility

You must be at least 21 years old to browse, purchase, or receive products from this site. By placing an order you represent that you are 21 or older, that the recipient is 21 or older, and that possession of the products is lawful where you live. We use age verification at checkout and require valid government-issued photo identification at delivery. We may refuse or cancel any order that fails verification, and we may report attempts to purchase by minors.

3. Where we can ship

State and federal law restricts where these products may be sold and delivered. We do not ship to the states listed in our Shipping Policy, and that list changes as laws change. You are responsible for knowing the law where you live. Orders placed to a restricted destination will be canceled and refunded.

4. Changes to these Terms

We may modify these Terms. Material changes take effect 30 days after we post them and update the date above, except where a change is required by law. Continued use after that date is acceptance.

5. Accounts

You are responsible for keeping your credentials confidential and for activity under your account. Tell us immediately at info@flurishgroup.com about unauthorized use. We may suspend or close accounts that breach these Terms.

6. Acceptable use

• Do not use the site unlawfully, or to purchase on behalf of anyone under 21
• Do not resell our products without a written wholesale agreement
• Do not scrape, crawl, or use automated means to access the site, except for public search indexing
• Do not reverse engineer any part of the site, interfere with its operation, or upload malicious code
• Do not impersonate any person or misrepresent an affiliation with us

7. Intellectual property

The site and its content — text, graphics, logos, product photography, layout, design, and software — belong to Flurish Group or its licensors. “Flurish Vault” and our logos are our trademarks and may not be used without written permission. We grant you a limited, revocable, non-transferable license to use the site for personal, non-commercial purposes.

8. Reviews and submissions

If you submit reviews, photographs, or comments, you grant us a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify, publish, and display them in connection with our business. You confirm you have the rights to what you submit. We may remove submissions at our discretion, and we do not permit claims about medical benefits in customer reviews.

9. Orders, pricing, and payment

• Orders are offers to purchase and are subject to our acceptance. We may refuse or cancel any order, including for suspected fraud, failed age verification, restricted destinations, pricing errors, or stock limits.
• Prices are in US dollars and exclude tax and shipping, both shown at checkout before you confirm.
• We may correct pricing or description errors after an order is placed. If we cancel for that reason, we refund in full.
• Payments are handled by our processor. We do not store full card numbers.
• Title and risk of loss pass to you on delivery to the carrier. See the Shipping and Returns policies.

10. Disclaimers and limitation of liability

THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR $100.

These limits do not apply to gross negligence, willful misconduct, fraud, or any liability that cannot be limited under California law. Nothing here limits your non-waivable rights, including under the Song-Beverly Consumer Warranty Act or the Consumers Legal Remedies Act. To the extent you release claims under these Terms, you waive California Civil Code §1542, which provides that a general release does not extend to claims the releasing party does not know of at the time of release.

See our Disclaimer for product-specific warnings, including the federally required FDA notice.

11. Dispute resolution and arbitration

Informal resolution first. Before filing any claim, contact us at info@flurishgroup.com and give us 60 days to resolve it.

Binding arbitration. If that fails, disputes arising out of or relating to these Terms or the site will be resolved by binding individual arbitration administered by JAMS under its consumer rules, before a single arbitrator, in Los Angeles County, California, or by videoconference at your election. The Federal Arbitration Act governs this provision.

Class action waiver. YOU AND WE AGREE THAT EACH MAY BRING CLAIMS ONLY INDIVIDUALLY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. If this waiver is unenforceable as to a claim, that claim proceeds in court while the rest are arbitrated.

Exceptions. Either party may bring an individual small claims action or seek injunctive relief for intellectual property misuse. Nothing here waives the right to seek public injunctive relief, which is not waivable under California law.

30-day opt-out. Email info@flurishgroup.com with your name, address, and a clear statement that you opt out of arbitration within 30 days of first accepting these Terms. Opting out does not affect the rest of these Terms.

12. Governing law

California law governs, without regard to conflict-of-laws rules. For claims not subject to arbitration, you and we consent to the exclusive jurisdiction of the state and federal courts in Los Angeles County, California.

13. Termination and general terms

We may suspend or terminate access at any time for any reason, including breach of these Terms. Sections 7, 8, 10, 11, 12, and 14 survive. These Terms with the policies referenced in them are the entire agreement. If any provision is unenforceable the rest remain in effect. Our failure to enforce a right is not a waiver. You may not assign these Terms; we may assign them in a merger or sale of assets. We are not liable for delays caused by events beyond our reasonable control. We may give notice by email or by posting to the site.

14. California consumer notice

Under California Civil Code §1789.3, California users are entitled to the following notice: the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.