No Returns or Refunds Policy

Thank you for shopping with us. We value your business and strive to provide you with high-quality products and a smooth shopping experience. Please read our No Returns or Refunds Policy carefully before making your purchase.

All Sales Are Final

Due to the nature of our products and for the health and safety of our customers, all sales are final. We do not accept returns or issue refunds for any products once they have been shipped. By completing a purchase through our website, you acknowledge and agree to these terms.

This policy applies to all products and purchases, including but not limited to:

• Changes of mind

• Ordering errors

• Dissatisfaction with product preferences (such as scent, texture, or color)

• Shipping delays or delivery issues not caused by us

Exception: Defective or Damaged Products

While we do not offer returns or refunds under normal circumstances, we understand that occasionally, items may arrive damaged or defective despite our best efforts to package and ship them with care.

We offer replacements or store credit under the following conditions:

• The item arrived melted, broken, or otherwise defective upon delivery

• You notify us within 3 days of receiving your order

• You provide clear photo evidence of the damaged or defective item, along with a copy of your order confirmation or receipt

Please email our customer support team at [insert your support email] with the subject line “Defective Item – Order #[insert order number]” and include all required documentation. Once we have reviewed and verified your claim, we will be happy to offer a replacement or store credit at our discretion.

Shipping-Related Issues

Please note that we are not responsible for items lost, stolen, or delayed during transit once they have been handed over to the carrier. If you experience an issue with shipping, we recommend contacting the shipping provider directly for assistance.

Final Acknowledgment

By purchasing from our website, you agree to this No Returns or Refunds Policy. We encourage all customers to carefully review their order before confirming purchase. If you have any questions or need clarification before placing your order, please don’t hesitate to contact us.

Thank you for understanding and supporting stay flurish!